This award was open to coach operators that operate a programme of European coach tours. The judges were looking for operators that demonstrate a commitment to quality and training, can evidence business success, present a professional appearance, and have a good industry reputation. Galloway has been developing its European programme for the last 32 years. Today, that programme forms the backbone of its operations, and has played a key role in developing a substantial school tour programme to European destinations. The judges were particularly impressed with Galloway’s in-house training programme that ensures quality and a consistency of service delivery.”